Delivery
CHRISTMAS DELIVERY
Thank you for shopping with us this holiday season. Many of our designers hold small quantities of stock and we recommend ordering as early as you can. Below are the final order dates for popular brands but of course you don’t need to wait until that date!
| Order before... | |
| KnowledgeCotton | 12th December |
| NWHR | 15th December |
| Tiralahilacha | 15th December |
| MUD Jeans | 15th December |
| Brothers Essentials | 19th December |
| Tamay & Me | 19th December |
| Silverstick | 19th December |
| Simswear | 19th December |
| Socko | 19th December |
| Waterhaul | 19th December |
| Yarmouth Oilskins | 19th December |
| Project Pico | 19th December |
| Sagaraya | 19th December |
FREE UK DELIVERY*
Free UK delivery on all orders over £24.
Orders £24 and under have a £2.50 delivery fee.
DELIVERY TIMES
The regular estimated delivery times for our designers ranges between 2-8 working days.
Many of our ethical designers are working in small teams and cannot compete on delivery speed with bigger operations. Please take a look at the 'delivery' tab on product pages to see the expected delivery time for your item.
60-DAY HOLIDAY RETURNS
To allow for gifting over the Christmas period we have extended our returns window to 60 days. We cannot accept returns received after this deadline.
Register your return online here. You’ll need to pay for return postage yourself using the address in your email confirmation.
NO CUSTOMS FEES
Customers in the UK should not be charged customs fees. If you are please get in touch and we will refund you those.
DELIVERY OUTSIDE OF THE UK
To simplify our processes post-Brexit we are not currently shipping outside of the UK. We would like to revisit delivering to our European friends in time but for now will focus on serving our UK community.
For environmental reasons we have taken the decision to stop shipping worldwide. We encourage you to support the ethical clothing companies in your region of the world in order to reduce the emissions associated with e-commerce delivery.
EXPRESS DELIVERY
If you require a rapid delivery please contact orders@brotherswestand.com and we will let you know if we are able to help.
E-VOUCHERS
Need an ethical gift for a brother pronto? Our Brothers E-voucher is a good option. Your E-voucher will be sent by email after we have manually captured your payment. We do this once a day Monday to Friday.
QUESTIONS?
We're here to help. If you have a question please drop us a message at orders@brotherswestand.com.